Terms & Conditions

Terms and Conditions

Effective Date: July 10, 2025

Welcome to www.lovemoya.com. By accessing or using this website, you agree to be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use the website.

These Terms and Conditions apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

1. Ownership and Operation

This website is operated by Moya.

  • For users in the United Kingdom, the website is owned and operated by NAM Distribution LTD, the registered trademark holder of Moya in the UK.

  • For users in the United Arab Emirates, the website is operated and managed by Elite Horizon General Trading LLC, the exclusive distributor of Moya in the UAE and GCC region.

Throughout the site, the terms “we”, “us”, and “our” refer to the applicable operator based on your location.

2. Use of Website

By using our website, you agree that you are at least the age of majority in your jurisdiction, or you have given us your consent to allow any minor dependents to use this site under your supervision.

You agree not to use our products for any illegal or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction (including but not limited to copyright laws).

3. Products and Services

All products displayed on www.lovemoya.com are subject to availability and may be modified or discontinued at any time without notice.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. Product descriptions and prices are subject to change without notice.

4. Orders and Payments

By placing an order on our website, you confirm that:

  • All information provided is accurate and complete

  • You are authorised to use the payment method provided

  • You accept the total cost including taxes and shipping fees, where applicable

We reserve the right to refuse or cancel any order for any reason, including suspected fraud or violation of these Terms.

5. Shipping and Returns

Shipping times and fees vary depending on region and delivery method. Please review our Shipping and Returns Policy for full details.

Returns are accepted within the specified time period, provided the product is unused, in original condition, and accompanied by proof of purchase.

6. Intellectual Property

All content on this website—including but not limited to text, images, logos, graphics, videos, product names, and designs—is the intellectual property of Moya, NAM Distribution LTD (UK), or Elite Horizon General Trading LLC (UAE), and is protected by applicable trademark and copyright laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission from the rights holder.

7. Limitation of Liability

We do not guarantee that your use of the website will be uninterrupted, secure, or error-free. Products are provided “as is” and “as available” without any warranty, express or implied.

To the maximum extent permitted by law, neither NAM Distribution LTD nor Elite Horizon General Trading LLC shall be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or services.

8. Privacy

Your submission of personal information is governed by our Privacy Policy. By using the website, you consent to our collection and use of personal information in accordance with that policy.

9. Third-Party Links

This site may contain links to third-party websites. We are not responsible for the content, privacy practices, or services of these external sites and encourage you to review their terms before engaging with them.

10. Governing Law

  • For users in the United Kingdom, these Terms shall be governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

  • For users in the United Arab Emirates, these Terms shall be governed by the UAE laws, and any disputes shall be subject to the jurisdiction of the Dubai Courts.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the revised terms.

12. Contact Information

If you have any questions regarding these Terms and Conditions, you may contact us at:

Email: hello@lovemoya.com
Website: www.lovemoya.com